
Google Pay
Before I became the content designer for Google Photos, I worked on Google Pay. I managed the strategy and content for a product that allows Google Ads customers to manage their payments and billing.
Even though this product is heavily based in financial concepts, many of our users had limited knowledge in this area. Due to this persona, I designed content to be easily understandable to people with all levels of financial knowledge. This required translating technical concepts into intuitive language.
Much of the content for these projects lives in spreadsheets and text owned by Google.
However, you can check out some of my work below.

Here’s the story.
I created this deck to tell the story behind a problem and the reasoning behind the solution.